Privacy Policy
Effective Date: April 26, 2026
At Caitu Cosmetics Limited (owner of sunpinherb.com), we are committed to protecting your privacy. This Privacy Policy explains how we collect, use, and safeguard your information when you visit our website.
- Information We Collect
We may collect personal information that you voluntarily provide to us when you:
Inquire about our professional hair and skin care products.
Sign up for our catalog or newsletter.
Contact us via the inquiry form.
This information may include your name, email address, phone number, and company name. - How We Use Your Information
We use the information we collect to:
Respond to your product inquiries and provide customized hair/skin care solutions.
Process your orders, samples, and shipping documents.
Send you updates about our latest cosmetics innovations (only with your consent).
Improve our website functionality and user experience. - Protection of Your Information
We implement a variety of security measures to maintain the safety of your personal information. We do not sell, trade, or otherwise transfer your personally identifiable information to outside parties. - Cookies
We use cookies to understand and save your preferences for future visits and compile aggregate data about site traffic so that we can offer better site experiences in the future. - Third-Party Disclosure
We do not sell or lease your personal information to third parties. We may share information with trusted service providers who assist us in operating our website or conducting our business, so long as those parties agree to keep this information confidential. - Compliance with International Laws
GDPR Compliance: For our European customers, we respect your rights to access, correct, or delete your personal data.
Cosmetics Safety: As a manufacturer, we ensure all data related to product safety (such as MSDS/COA requests) is handled securely and professionally. - Contact Us
If you have any questions regarding this Privacy Policy or our products, please feel free to contact us via the following channels:
Email: caitu.cosmetics@gmail.com
WhatsApp: +86 13825019607
WeChat: +86 13825019607
Company Address: Room 211-212, Building D, Shunping Commercial Street Building, No. 75 Pinglong West Road, Longgang District, Shenzhen, Guangdong Province, China.